Service Disclamers

Initial Deep Cleaning Requirement for Monthly Packages

Thank you for considering our monthly car detailing service at Arkad Detailing! As part of our commitment to delivering consistent and high-quality maintenance, all new customers opting for our monthly plan are required to undergo an initial deep cleaning session.

Why is the Initial Deep Cleaning Important?

This initial deep cleaning ensures your vehicle receives comprehensive attention, addressing accumulated dirt, grime, and neglected areas. It sets a high standard for ongoing maintenance, allowing us to preserve your vehicle's appearance at its best throughout your subscription.

Details of the Deep Cleaning Session:
One-Time Requirement: The initial deep cleaning is a one-time requirement before transitioning into the monthly package.

Ongoing Maintenance: Subsequent monthly appointments will focus on maintaining this standard and ensuring your vehicle stays clean and well-cared-for.

We appreciate your understanding and cooperation in this matter. If you have any questions or need further clarification, please don't hesitate to contact us.

Your car deserves top-notch care, and at Arkad Detailing, we're committed to delivering precisely that. Schedule your Initial Deep Cleaning today to provide your vehicle with the best foundation for ongoing care and maintenance.

InspecTechs Complimentary Inspection and Care Advice

At Arkad Detailing, we understand that each vehicle is unique, and its care requirements may vary. That's why we offer a valuable service for our customers at the Custom Detailing Package level – a complimentary inspection conducted by our specialized team of InspecTechs.

Our InspecTechs are highly trained experts who possess a keen eye for detail and an in-depth understanding of automotive care. When you schedule a complimentary inspection with our InspecTechs, you can expect a thorough examination of your vehicle's exterior and interior.

Exterior Inspection:

Our InspecTechs will meticulously assess the condition of your vehicle's exterior, looking for imperfections, paint issues, clear coat damage, and areas that may require special attention. They will identify any visible signs of wear, such as swirl marks, scratches, or paint defects, and provide you with detailed insights into the current state of your vehicle's paintwork.

Interior Inspection:

For the interior, our InspecTechs will examine every nook and cranny, checking for wear and tear, stains, upholstery issues, and any other interior-related concerns. They will assess the cleanliness and condition of various components, including seats, carpets, floor mats, dashboard, and more.

Personalized Care Advice:

Following the inspection, our InspecTechs will provide you with a comprehensive report of their findings. This report will include valuable recommendations and advice tailored to your vehicle's specific needs. Whether it's suggesting a particular detailing service, a maintenance regimen, or sharing tips on how to keep your vehicle in pristine condition, our InspecTechs are here to guide you.

At Arkad Detailing, our commitment goes beyond just providing exceptional detailing services – we aim to empower our customers with the knowledge they need to care for their vehicles effectively. With the InspecTechs Complimentary Inspection and Care Advice, you can make informed decisions about your car's maintenance and enjoy a vehicle that looks and feels its best.

Schedule your Custom Detailing Package today to take advantage of this exclusive service and gain insights from our InspecTechs on how to care for your vehicle with excellence. Your car deserves the very best, and Arkad Detailing is here to deliver just that.

Cancellation Policy:

At Arkad Detailing, we strive to offer our clients the best possible experience. To ensure that our services are available to all and to manage our schedule effectively, we have implemented a cancellation policy.

Cancellation Fees:

•  A booking fee will be required for clients who have canceled three or more consecutive appointments.

• The booking fee is set at $25 and will be applied to secure your appointment.

• If you cancel your appointment up to 48 hours before the scheduled time, the booking fee will be fully refunded.

• For cancellations made within 48 hours of the appointment, the booking fee will be retained.

Inclement Weather Policy:

At Arkad Detailing, we understand that unpredictable weather conditions can impact your plans. In the event of inclement weather, such as heavy rain, thunderstorms, or other adverse conditions, we want to ensure your convenience and safety. If you have scheduled a detailing service and the weather is not suitable for the service to be performed effectively, we offer the following options.

Rescheduling: If the weather is not conducive to a proper detailing experience, we encourage you to reschedule your appointment. We'll work with you to find a suitable alternative date and time at no additional charge.

Flexibility: Our priority is your satisfaction and safety. If you're uncomfortable with the weather conditions on the day of your appointment, please let us know. We'll do our best to accommodate your concerns and find a solution that suits both parties.

Cancellation: If the weather conditions are severely adverse, and you're unable to reschedule, we understand. You can cancel your appointment without incurring any cancellation fees. Please reach out to us as soon as possible in such cases.

Please note that our team constantly monitors weather forecasts to ensure the best possible service experience. If we believe that the weather will impact the quality of the service, we'll proactively contact you to discuss options and make necessary arrangements.

We appreciate your understanding and flexibility when it comes to inclement weather situations. Our goal is to provide you with the best detailing service while considering your safety and convenience. Thank you for your understanding and cooperation. This policy enables us to maintain a fair and efficient booking system, providing high-quality service to all of our valued customers. Should you have any questions or require further assistance, please feel free to reach out to us.

Paint and Coating Condition Disclosure Notice

At Arkad Detailing, we take great care in providing top-notch car washing services. However, we want to inform our valued customers that if your vehicle's clear coating or paint is damaged or in a sensitive condition, it is essential to disclose this information to our team before the wash. This is especially important if your vehicle has recently been painted or if you have any concerns about the paint's integrity.

While we employ safe and effective washing techniques, such as our Pinnacle Wash, for delicate paint, failing to disclose damaged or sensitive areas may increase the risk of further damage during a pressure wash. Arkad Detailing is not liable for any damage that may occur to your vehicle's paint or clear coating if such conditions are not disclosed before the wash.

We prioritize the safety and satisfaction of our customers. Please feel free to contact us if you have any questions or concerns about the condition of your vehicle's paint or clear coating. We are here to assist you in selecting the appropriate car care service that best suits your needs and ensures the safety of your vehicle.

Please be aware that our services may not be suitable for vehicles with damaged clear coatings or paint. We kindly ask for your understanding and cooperation in disclosing any trouble spots before the wash. In cases where the paint is soft, damaged, freshly painted, or has any other underlying issues that might make pressure washing unsafe, we recommend our Pinnacle Exterior Care for delicate paint. Your safety and satisfaction are our top priorities, and we appreciate your trust in our expertise. If you have any questions or need assistance, please feel free to reach out to us. Thank you for choosing Arkad Detailing.

Monthly Basic Wash Disclaimer:

We are delighted to offer our valued customers the opportunity to enjoy our Basic Exterior Wash once per month at no charge, as part of our commitment to providing exceptional service. Please note the following details regarding this offer.

Cancellation Fees:

• This complimentary Basic Exterior Wash is available to each customer once per calendar month.

• The offer is applicable only to our Basic Exterior Wash package and does not include any add-ons or enhancements.

• The free Basic Exterior Wash cannot be accumulated or carried over to subsequent months if unused.

• Any missed months cannot be compensated in the following months.

• The offer is non-transferable and can only be used by the account holder.

• To avail of the free Basic Exterior Wash, customers are required to provide their booking details and schedule the service within the calendar month.

Cancellation Policy for Basic Wash Package:

Please be aware that once a Basic Exterior Wash is scheduled and subsequently canceled, the wash will be considered as consumed and cannot be rescheduled or reinstated. This policy is in place to ensure fairness to both our customers and our scheduling availability.

We appreciate your understanding and look forward to providing you with the highest level of car care service. Should you have any questions or need assistance, please don't hesitate to contact us.

Touch-Up Service Disclaimer:

We are delighted to offer our valued customers the opportunity to enjoy our Basic Exterior Wash once per month at no charge, as part of our commitment to providing exceptional service. Please note the following details regarding this offer.

The complimentary touch-up service included in our monthly maintenance packages is designed for minor enhancements to maintain the appearance of your vehicle between regular detailing sessions. Please note that touch-ups are not full wash services and are limited in scope. They are intended to address small imperfections and maintain the quality of the previous detailing work.

This service is offered on a "use it or lose it" basis, meaning unused touch-ups do not accumulate or roll over to the next month. It is recommended to utilize these touch-ups regularly to ensure your vehicle consistently looks its best. 

For comprehensive detailing needs, we recommend scheduling a regular detailing session. Thank you for understanding, and we appreciate your commitment to keeping your vehicle in top condition with Arkad Detailing.

Disclaimer : Water Transport and Fill Times

At Arkad Detailing, we are dedicated to providing exceptional car care experiences that meet the highest standards of quality and convenience. For customers without direct access to water at their location, we offer water transport services for your ultimate convenience. Please be aware of the following important information.

Water Transport Fee : Our water transport service incurs a fee of $50, which includes both the Liability Water Transport Fee and the Water Fill Fee.

Fill Times : Our skilled technicians ensure that the water tank is appropriately filled and ready for use during the service. Please note that water fill times may vary based on the service package selected and the specific requirements of your vehicle.

Liability Water Transport Fee : This fee covers the safe and secure transportation of water to your location, ensuring that the necessary water supply is available for the car care service.

Water Fill Fee : The water fill fee covers the replenishment of water used during the service, ensuring that our team has access to an adequate water supply to deliver a thorough and efficient car wash experience.

Insurance Coverage : Our water transport and fill services are conducted with the utmost care and responsibility. Our team is trained to handle water transport equipment safely, and we maintain appropriate insurance coverage to protect against any unforeseen circumstances. However, please understand that while we take all necessary precautions, Arkad Detailing cannot be held responsible for any incidental damages that may occur during the water transport and fill process.

We are committed to providing transparent and high-quality services, and we appreciate your understanding of the procedures and fees associated with our water transport services. If you have any questions or concerns, please feel free to contact our customer service team for assistance. Thank you for choosing Arkad Detailing for your car care needs.

Soiled Level Inspection Disclaimer:

At Arkad Detailing, we are dedicated to providing exceptional car care experiences that meet the highest standards of quality and transparency. Please take a moment to review our Soiled Level Inspection policy to ensure you have a clear understanding of our pricing structure.

Soiled Levels and Pricing: Our Interior Refresh Package starts at a base price of $120. However, please note that the actual service cost may vary based on the condition of your vehicle's interior. We categorize soiled levels as follows, with corresponding modifiers:

• Dusty (Least): No additional charge

• Slightly Dirty: +$35

• Dirty: +$50

• Grimy: +$65

• Filthy (Most): +$95

• Disastrous (Special Case): +$150 (or more, depending on inspection)

Vehicle Size Modifiers : In addition to soiled levels, we also account for the size of your vehicle with the following modifiers to the starting price:

• Compact and Sedan: No additional charge

• Small SUV: +$15

• Large SUV/Minivan: +$25

• XL SUV/Minivan: +$35

• Oversize SUV/Truck: +$45

Flexible Soiled Level Adjustment : We strive to provide you with accurate pricing that reflects the level of care your vehicle requires. Please be aware that our technicians will conduct an inspection before the service to determine the appropriate soiled level and modifiers. If the initial description provided during booking does not match the actual condition of your vehicle's interior, we reserve the right to adjust the soiled level and pricing accordingly.

Thank you for entrusting Arkad Detailing with your car care needs. If you have any questions or need further clarification, please feel free to contact our customer service team. We are committed to delivering exceptional results and ensuring your complete satisfaction.